Frequently Asked Questions
Where did you get the name “Evangeline's”?
It's a family name.
Can I order your products on this website?
No, we like to do things the old-fashioned way. Call us and we can discuss it.
What is your return policy on non-Halloween items?
If you have your receipt — you can get a refund within 30 days of purchase. Without a receipt you can get store credit. Some products are a final sale: makeup, wigs, tiaras, lingerie and body jewelry.
What is your return policy on Halloween items?
During Halloween our return policy becomes more restricted. Sales in the last 3 weeks of October are final.
Can I have something shipped to me?
Yes! We can ship! Call for details. (916) 443-2181
Can I go upstairs to Evangeline's Costume Mansion and look around?
The Mansion is open daily from 10:00am-7:00pm. Our costume merchandise is available year-round! Just ask one of our fiendish staff and they will either bring what you need downstairs or escort you upstairs.